KyleCoaching LLC respects your privacy. This Privacy Policy explains how we collect, use, maintain, protect, and disclose information when you visit kylecoaching.com, inquire about our services, purchase a product or service, participate in a coaching program, or communicate with us.

Information We Collect

Depending on how you interact with KyleCoaching, we may collect:

• Your name, email address, mailing address, and telephone number;
• Information submitted through website, enrollment, consultation, or contact forms;
• Coaching, training, performance, nutrition, wellness, and scheduling information you choose to provide;
• Purchase, billing, and account information;
• Communications between you and KyleCoaching, including email and text-message content;
• Your mobile number, SMS consent status, consent date, consent source, and opt-out requests;
• Website usage and technical information, such as browser type, device information, IP address, and pages visited; and
• Other information you voluntarily provide.

Payment-card information may be processed directly by a third-party payment provider and may not be stored by KyleCoaching.

How We Collect Information

We may collect information:

• Directly from you;
• Through KyleCoaching website forms;
• During consultations, enrollment, onboarding, and coaching interactions;
• When you call, email, or text KyleCoaching;
• When you purchase or use a KyleCoaching product or service;
• Through services and platforms you authorize KyleCoaching to use in connection with your coaching; and
• Automatically through cookies and similar website technologies.

How We Use Information

KyleCoaching may use personal information to:

• Provide and administer coaching, training, nutrition, and related services;
• Develop, deliver, and adjust training plans;
• Communicate about workouts, schedules, appointments, accounts, or services;
• Answer questions and provide customer support;
• Process purchases and maintain business records;
• Operate, maintain, secure, and improve our website and services;
• Send information about KyleCoaching programs or services when permitted by law and consistent with your choices;
• Document communication consent and process opt-out requests;
• Protect against fraud, misuse, or security threats; and
• Comply with legal and regulatory obligations.

Text-Messaging Information

When you consent to communicate with KyleCoaching by SMS or MMS, we may collect your mobile telephone number, messages, message-delivery information, consent records, and opt-out requests.

We use this information to send and manage coaching communications, workout and schedule updates, appointment reminders, service information, responses to your questions, and other messages covered by your consent.

Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance. Additional information is available in our SMS Terms and Conditions.

Sharing and Disclosure

KyleCoaching does not sell personal information.

We may disclose information to vendors and service providers that assist us with website hosting, communications, text-message delivery, scheduling, payment processing, analytics, business operations, and the delivery of coaching services. These providers may use the information only as needed to perform services for KyleCoaching, subject to their applicable contractual and legal obligations.

We may also disclose information:

• When required by law, regulation, subpoena, court order, or other legal process;
• To protect the rights, safety, security, or property of KyleCoaching, its clients, or others;
• In connection with a business transfer, merger, acquisition, financing, or sale of assets; or
• With your direction or consent.

Mobile information and text-messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.

This restriction does not prevent KyleCoaching from using service providers solely to facilitate KyleCoaching communications or from making disclosures required by law.

Data Security

KyleCoaching uses reasonable administrative, technical, and organizational safeguards intended to protect personal information. No internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain appropriate business and coaching records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary according to the type of information and the purpose for which it was collected.

Your Choices

You may:

• Unsubscribe from marketing emails using the link provided in those emails;
• Stop receiving text messages by replying STOP;
• Request correction or deletion of certain personal information, subject to applicable legal and business-record requirements; and
• Adjust browser settings relating to cookies.

To submit a privacy request, contact chuck@kylecoaching.com.

Third-Party Websites and Services

KyleCoaching’s website or communications may link to third-party websites, applications, or services. KyleCoaching is not responsible for the privacy practices of third parties. You should review their policies before providing personal information.

Children’s Privacy

KyleCoaching’s website and services are not directed to children under 13. We do not knowingly collect personal information online from children under 13 without appropriate authorization.

Changes to This Privacy Policy

KyleCoaching may update this Privacy Policy periodically. The revised policy will be posted on this page with a new effective date.

Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

KyleCoaching LLC
7441 Collins Meade Way
Alexandria, VA 22315
Email: chuck@kylecoaching.com
Phone and text: 703-952-3414